Effective 1/1/08
Japaneseweekend.com respects our customer's privacy. We collect
customer information in an effort to improve your shopping experience
and to communicate with you about our products, services, and promotions.
Japaneseweekend.com recognizes that it must preserve and use customer
information in a responsible manner. We do not sell or rent
your information to third parties. However, we do share
your information with third parties under certain circumstances.
For more information, click here.
If you have any questions about our privacy policy, click
here to contact japaneseweekend.com customer service via email,
or call us at 1-800-808-0555, or you can write to us at Japanese
Weekend JWONLINE, 222 Dore Street, San Francisco, CA 94103.
If our Privacy Policy changes in the future, our web site will be
updated to reflect these changes or you will be contacted prior
to policy changes taking effect.
Frequently Asked Questions:
What kind of information does japaneseweekend.com
collect?
We collect information such as your name, email address, mailing
address, baby’s due date and phone and credit card numbers
that you provide when you place an order, sign up to receive email
updates, or request a catalog. We also maintain a record of your
purchases online and in our stores. We may acquire customer names,
email addresses and mailing addresses for select mailings from third
parties, however we do not sell or rent your information to third
parties.
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How does japaneseweekend.com use
my information?
When you make an online purchase from japaneseweekend.com, we use
your information to process your order. We will also send you emails
to confirm your order, and we may need to contact you via phone,
postal mail or email if we have other questions regarding your order.
In addition, you will be automatically signed up to receive email
updates about our products, services, contests, and promotions.
If you participate in a contest or promotion (online, over the phone,
or at one of our retail stores), you may choose to receive email
updates about our products, services, contests, and promotions.
From time to time, we may also send you emails to help us learn
more about your shopping preferences. In addition, we may use information
about your product interests and purchases to help us improve your
shopping experience. If you make a purchase online or over the phone,
we may also send you notices about our products, services, and promotions
through postal mail.
To serve you better, we may combine information you give us online
and in our stores as well as information about your product interests
and purchases. In addition, we may combine information you provide
with demographic information that is publicly available. We use
this combined information to enhance and personalize your shopping
experience with us, and to communicate with you by email or postal
mail about our products, services, and promotions that may be of
interest to you.
If you do not want us to use your information as described above,
click
here to contact
japaneseweekend.com customer service via email, or call us at 1-800-808-0555,
or you can write to us at Japanese Weekend JWONLINE, 222
Dore Street, San Francisco, CA 94103.
Please Note: If you have previously asked
to be removed from our email list, we will not sign you up for email
updates if you place an order over the Internet. Please note that
it may up to eight weeks to remove you from our list.
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Does japaneseweekend.com share
my information with third parties?
We contract with third parties to assist us in maintaining and managing
our customer information to communicate with our customers. We do
not authorize any of those third parties to make any other use of
your information.
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How do I delete my email information?
If at any time you would like us to remove you from our email list, email
us at help@japaneseweekend.com and put unsubscribe from emails in the subject
line, or call us at 1-800-808-0555, or you can write to us at Japanese Weekend
JWONLINE, 222 Dore Street, San Francisco, CA 94103.
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How do I remove my information from phone and
postal mailing lists?
If you prefer not to receive information from us through postal mail or
by phone, click here to contact
japaneseweekend.com customer service via email, or call us at 1-800-808-0555,
or you can write to us at Japanese Weekend JWONLINE, 222 Dore Street, San
Francisco, CA 94103.
Please note that your request may take up to eight weeks to become
effective. Please also note that when you make a purchase, we will
send you emails to confirm your order and may also need to contact
you via phone, postal mail or email if we have other questions regarding
your order.
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What are cookies? How does japaneseweekend.com
use cookies on its site?
A cookie is a small data file that Web sites often store on your
computer's hard drive when you visit their sites. A cookie may contain
information (such as a unique user ID) that is used to track the
pages of the sites you've visited. We use cookies but do not store
personally identifiable information in your cookie.
When you visit japaneseweekend.com, your cookie helps us keep track
of your order as you shop at our site. We also use cookies to track
and maintain the identity of the Web site you visited immediately
prior to japaneseweekend.com to further improve our site. We do
not otherwise track any information about your use of other web
sites.
You can refuse cookies by turning them off in your browser. If you
turn off cookies, we will be unable to track your order or enable
you to make a purchase from japaneseweekend.com.
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What about links to other web sites
and services?
Japaneseweekend.com may contain links to other sites that are not
under our control. These web sites have their own policies regarding
privacy, which you should review before visiting them. We have no
responsibility for linked web sites and provide these links solely
for the convenience and information of our visitors.
If you have any questions about our privacy policy, click
here to contact japaneseweekend.com customer service via email,
or call us at 1-800-808-0555, or you can write to us at Japanese
Weekend JWONLINE, 222 Dore Street, San Francisco, CA 94103.
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Credit Card Security
How does japaneseweekend.com protect my credit card information?
At japaneseweekend.com we do our best to provide a safe online shopping
experience. Protecting the safety of your credit card information
is important to us.
We use Secure Sockets Layer (SSL) technology to protect the security
of your credit card information as it is transmitted to us. SSL
is a sophisticated method of scrambling data as it travels from
your computer to our website's servers.
To make sure you are accessing our secure server before you submit
personal financial information, look at the lower left-hand corner
of your browser. If you see an unbroken key or a closed lock (depending
upon your browser), then SSL is active. To double-check for security,
look at the URL or location line of your browser. If you have accessed
a secure server, the first characters of the address in that line
should change from "http" to "https."
Some browser versions and some firewalls don't permit communication
through secure servers. If for any reason you cannot access the
secure server, please feel free to place your order with us by phone
at 1-800-808-0555. Our Customer Service Associates will be happy
to assist you.
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